Frequently Asked Questions

Installation

Is there an offline version of the install file?

Yes. The alternate offline version of the installer doesn't require network connection to install Spreadsheet Auditor, so you can install Spreadsheet Auditor while being offline. Once installed, Spreadsheet Auditor will attempt to automatically update whenever it detects that a newer version of the Excel Add-In is available. However, your network configuration may prevent the Excel Add-In from updating properly. It's recommended that you bookmark this page and come back periodically to manually download newer versions of Spreadsheet Auditor. That way, you can be sure to receive important security fixes and feature improvements. You can see if updates are available by visiting the Spreadsheet Auditor releases page.

How long will it take it install?

The install process should take no longer than 5 to 10 minutes depending on the speed of your computer and internet connection (required to download prerequisite files if they are not installed eg. the Microsoft .NET Framework).

Do I need Windows Administrator access priveleges to install Spreadsheet Auditor?

No. Spreadsheet Auditor will install the necessary files in publicly available locations on your physical hard drive.

How do I uninstall Spreadsheet Auditor?

To uninstall Spreadsheet Auditor and its components, go to Windows Control Panel and click on Add / Remove programs. There you will be able to select the Spreadsheet Auditor application to be removed. Alternatively you can disable the Excel Add-In via Excel's Add-In options. From the Manage drop down, select COM Add-Ins and click Go... There you will be able to select Spreadsheet Auditor and untick the option or remove it entirely.

How do I upgrade to the latest version?

Spreadsheet Auditor automatically checks for updates on your computer periodically (requires internet connection) and applies the updates automatically. You can manually check for updates by visiting the releases page where you can review the latest security fixes and feature improvements.

Troubleshooting

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Product - Spreadsheet Auditor

What is Spreadsheet Auditor?

Spreadsheet Auditor is an Excel Audit Tool that sits in Microsoft Excel as an Excel Add-In. It includes a professional graphical user interface that allows users to select the audits they wish to perform. Please visit the features for more details about the different types of audits and functions contained within Spreadsheet Auditor.

Does Spreadsheet Auditor find all errors in my spreadsheet?

Whilst we are passionate and convinced there is no better Excel Audit Tool out there, not all human errors can be identified such as logical calculations and/or the use of "+" instead of "-" operators.

Is Spreadsheet Auditor available for Mac?

No. Currently we do not have plans to release a version of Spreadsheet Auditor for Mac.

What do I look for after my Excel spreadsheet has been shaded?

The shading tools allow users to visually inspect cell consistency. Horizontally shaded cells indicate that cell formulas have been applied consistently from left to right. Vertically shaded cells indicate that cell formulas have been applied consistently from top to bottom. Cross hatch (or grid lines) indicate that the subject cell is a unique formula i.e. the cell above and to the left contains a different formula.

Product - Formula Explorer

What is Formula Explorer?

Formula Explorer is a part of the Spreadsheet Auditor's Excel Audit Tools. It allows users to quickly analyse and inspect formula precedents and dependencies. Please visit the features to learn more about Formula Explorer.

How do I inspect the cells that are listed as precedends or dependents?

Click on the precendent or dependent cell to drill into the formula. Alternatively use the up and down key on your keyboard to navigate between cells. Whilst the default view shows the formula result often users will be interested in the underlying formula driving the current cell.

Ordering & Pricing

How long does the subscription last for?

All subscriptions last for 1 year and are automatically renewed each year. Please ensure your credit card details are valid and up to date to avoid expiry. An expiry notification will be sent to your email address 30 days before renewal is due.

Do you offer volume discounts?

Yes. For customers wishing to purchase more than 10 licenses please contact us. Please visit the pricing page for customers wishing to purchase less than 10 licenses.

How do I purchase more licenses?

If you are an existing customer wishing to purchase more licenses, simply login to your account and click the buy more tab. This page will allow you to purchase more license codes for your existing subscription. If you are purchasing more out of the billing cycle, your billed amount will be a pro rata amount. If you are looking to order more than 10 licenses please contact us.

Will I receive an expiration reminder / notification?

Yes. You will receive an expiry notification 10 days before your subscription is due to expire. Your subscription will be automatically renewed. If your credit card is not valid or has expired, you will not be renewed.

Can I use Spreadsheet Auditor on multiple computers?

No. Your license is permitted for 1 computer only. To install Spreadsheet Auditor on multiple computers, please purchase the required number of licenses.

How can I get a copy of my invoice / receipt?

Simply login to your account page and click on invoices. You will receive an email with a link to your invoice upon making a purchase and every time your subscription is renewed or upgraded.

How do I recover my lost license key?

Simply login to your account page and click on license details. Here you will see a list of licenses keys.

How do I activate or change my license key?

Install Spreadsheet Auditor. Once installed, open Microsoft Excel and locate the "Auditor" tab at the top of Excel. Then, click on Auditor (far left) and you will see the Spreadsheet Auditor user interface. Select the "About" tab and then click "Change Key".

How do I cancel my subscription?

Login to your account page, click on license details and uncheck the auto renew option for the licenses you wish to cancel. 

Updates & Bug Fixes

Will I be able to receive updates and/or bug fixes?

Yes. Spreadsheet Auditor periodically checks for updates and automatically installs updates where required. To see what updates or fixes have been applied please visit the releases page.

How do I report a bug?

Please contact us to report bugs.

System Requirements

Will Spreadsheet Auditor work on my operating system and version of Microsoft Office?

Spreadsheet Auditor is designed to run on Microsoft Office Excel 2007/2010/2013 for Windows XP/Vista/7/8.

Additionally, Spreadsheet Auditor for Excel 2010 and 2007 requires .NET Framework 4.0 or higher.

Does Spreadsheet Auditor work with Office on Demand?

Office on Demand does not support Spreadsheet Auditor or any other VSTO add-ins. Because of this severe limitation, power users should install the full version of Office.

What is Office on Demand?

Office on Demand uses Click-to-Run streaming technology to deliver Office 2013 on demand to a Windows 7 or Windows 8 computer that connects to the Office 365 service. We recommend that power users install the full version of Office, rather than use Office on Demand, because of limitations of the latter.

Legal

Where is your EULA?

Our EULA is is displayed before the install process ends.

What are your privacy policies?

Please visit our privacy policy.